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Connecting With Customers: How To Sell, Service, And Market The Travel Product

Connecting With Customers: How To Sell, Service, And Market The Travel Product

Mancini, Marc
Click on author name above for full title listing
Paperback
Published: 2002
Publisher: Pearson Higher Education
ISBN / EAN: 0130933902

Entertaining and lively, this up-to-date book applies sales, service and marketing principles to all travel industry sectors. It explores the best ways to satisfy the travel needs of today's consumers "and" the marketing strategies that underlie selling a



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