Building Rapport and Trust
Heineken, Jan, MSN PhD
Jacobs, Jane, MS CS
Zwicker, Meshel
Click on author name above for full title listing
CD-ROM
Published: 1996
Publisher: Lippincott Williams and Wilkins
ISBN / EAN: 0683400770
These lessons are designed to help nurses sharpen their communication skills in order to build more therapeutic relationships with their patients. Users also have an opportunity to identify communication barriers and facilitators in a short quiz,
