A Consumer Guide to Making a Complaint and Demanding Redress
Holmes, Ashley
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Paperback
Edition: Reissued 3rd ed
256 pages
Published: 1995
Publisher: Which? Books
ISBN / EAN: 0852025378
This is a guide to writing standard letters of complaint when suppliers of all manner of goods and services, private and public, fail to come up to scratch. The rights of the individual and the obligations of the organization or person serving are explai
