A Consumer Guide to Making a Complaint and Demanding Redress
Holmes, Ashley
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Paperback (C Format)
Edition: 4th ed
288 pages
Glossary, Index
Published: 1998
Publisher: Which? Books
ISBN / EAN: 0852027370
The essential weapon in the consumer's armoury against suppliers of all manner of goods and services, private and public, from holidays to insurance to health, who fail to come up to scratch. Ever been frustrated by a garage overcharging? A shop selling
